developing knowledge based client relationships

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Developing Knowledge Based Client Relationships

Author : Ross Dawson
ISBN : 9781136410826
Genre : Business & Economics
File Size : 64. 42 MB
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Developing Knowledge-Based Client Relationships, Second Edition, shows organizations how to lead their key clients into lasting, profitable, high-value relationships. Building on the powerful, tested principles of knowledge-based client relationships, Ross Dawson provides clear and extremely practical approaches for all professional and knowledge-based firms on how to create unique value for both clients and themselves. Detailed case studies across a wide variety of professional services industries offer valuable insights into world leading practice in the field. He examines key client programs, and how to create deeper knowledge-based relationships through these. He discusses in detail the collaborative technologies available today and how they can be used in client relationships, along with managing portfolios of communications channels. He also discusses firm-wide relationship management, leading relationship teams, and value-based pricing for knowledge-based client relationships. This is done by presenting underlying theoretical framework, a variety of tools for structuring relationships and presenting knowledge to clients, and numerous case studies and examples of firms which have implemented these concepts successfully.

Perspectives On Knowledge Management

Author : I V. Malhan
ISBN : 9781461707028
Genre : Business & Economics
File Size : 25. 1 MB
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In an effort to integrate the thought processes of prominent scholars in the field of Knowledge Management (KM), editors I V Malhan and Shivarama Rao K have selected contributions from these scholars and encapsulated them in a single volume. Compiled primarily to make information professionals and knowledge workers aware of the growing diversity and importance of KM, the comprehensive coverage provided in Perspectives on Knowledge Management will contribute to better understanding of the evolving and significant field of KM. Consisting of five sections divided into 28 chapters, each essay was selected based on careful review of its suitability to the theme, as well as the experience and contributions to the field of KM by its author. Chapters cover a wide range of areas, such as changing management through KM, bringing green revolution with knowledge revolution, KM for good governance in developing countries, KM to improve business performance, and KM in corporate organizations. Library and information science professionals, as well as business professionals, information and communications technology professionals, agriculture extension departments, and others interested in management of information and knowledge resources will find this work extremely useful.

Journal

Author :
ISBN : STANFORD:36105062961854
Genre : Bar associations
File Size : 68. 47 MB
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Human Intelligence

Author : Robert David Steele
ISBN : 9781584874393
Genre : Communication, International
File Size : 35. 20 MB
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The author explores the centrality of Human Intelligence (HUMINT) in meeting the needs of the U.S. Army, the Department of Defense, and the whole of government. Such intelligence is essential to create a national security strategy, to define whole of government policies, to acquire the right capabilities at the right price in time to be useful, and to conduct local and global operations. He outlines 15 distinct types of HUMINT, four of which are classified (defensive and offensive counterintelligence, clandestine operations, and covert action), with the other 11 being predominantly unclassified. The author offers the U.S. Army an orientation to a world in which thinkers displace shooters as the center of gravity for planning, programming, and budgeting, as well as the proper structuring of mission mandates, force structures, and tactics and techniques to be used in any given mission area.--

Living Networks

Author : Ross Dawson
ISBN : 1847995608
Genre : Business & Economics
File Size : 71. 79 MB
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An executive's guide to success in the network economy The networks are coming to life. In Living Networks, Ross Dawson offers a systematic executive's framework for taking advantage of this extraordinary transformation. Dawson shows how to lead organizations in our intensely networked global economy. He shows how to tap networks to deepen relationships with customers and partners, promote "distributed innovation," and accelerate the development of profitable new products and services. Finally, he shows how individuals can plug into living networks to liberate themselves, earn more money, and achieve greater personal satisfaction.

The Architect S Handbook Of Professional Practice

Author : American Institute of Architects
ISBN : 0470009578
Genre : Architecture
File Size : 83. 31 MB
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Architects must be proficient in a variety of business practices to contribute to, manage, or launch a successful firm. They are responsible for the same kind of legal, financial, marketing, management, and administrative activities as any other professional. Within these broad categories, however, there are many details, including professional standards and documents, that are unique to the profession of architecture.

Multidisciplinary Practice

Author : Gary A. Munneke
ISBN : STANFORD:36105062235580
Genre : Law
File Size : 48. 10 MB
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The Little Black Book Of Project Management

Author : Michael C. THOMSETT
ISBN : 9780814415306
Genre : Business & Economics
File Size : 53. 87 MB
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For nearly twenty years, The Little Black Book of Project Management has provided businesspeople everywhere with a quick and effective introduction to project management tools and methodology. The revised and updated third edition reflects the newest techniques, the latest project management software, as well as the most recent changes to the Project Management Body of Knowledge (PMBOKTM). Readers will find invaluable strategies for: • Organizing any project • Choosing the project team • Preparing a budget and sticking to it • Scheduling, flowcharting, and controlling a project • Preparing project documentation • Managing communications • And much more A fast-read solution for both seasoned and first-time project managers, The Little Black Book of Project Management can help any professional achieve on-time results, superior organizational ability, consistent profit generation, and a reputation for both quality and dependability.

Breakthrough Business Development

Author : Duncan MacPherson
ISBN : 0470739975
Genre : Business & Economics
File Size : 48. 63 MB
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Increase Profits, Be more Organized, attract a Higher Quality & Quantity of Referrals, Run Your Business so That It Doesn't Run You, Take Your Business to the Next Level... With Breakthrough Business Development! Breakthrough Business Development shows you how to attract and keep great clients, while running a profitable and efficient business. It helps every knowledge-for-profit professional to maximize your most valuable client relationships, and to develop a personalized business development plan to mine the untapped potential in your business. Praise for the Pareto System, Featured in Breakthrough Business Development. "I am just beside myself on the results gathered so far from instituting the Pareto System. I use an agenda for meetings now and have formulated a standard package given to new clients. Already I have sent out twenty thank-you cards to new referrals. I even got a referral from a referral if that makes sense. Some clients didn't know that I was still expanding my business. I am also finding advocates that I didn't classify as such. Opening twenty accounts in this short time span is amazing but already I have another ten leads in the pipeline. You guys were right, it does work." "We have been building client relationships for 45 years... Pareto Systems successfully helped us to pause and then guided us through the process of defining the appropriate business structure and systems which will strengthen and enhance our best client relationships. We are now focusing on a comprehensive, systematized program for select clients. The results have been amazing-client satisfaction is way up and so are revenues."

Management Of Research And Development In The New Millennium

Author : D. K. Banwet
ISBN : 1403909865
Genre : Reference
File Size : 71. 11 MB
Format : PDF
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Contributed papers presented earlier at International Conference on Management of Research and Development at Delhi, India on January 10-11, 2003.

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