hello stay interviews goodbye talent loss a manager s playbook

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Hello Stay Interviews Goodbye Talent Loss

Author : Beverly Kaye
ISBN : 9781626563490
Genre : Business & Economics
File Size : 76. 52 MB
Format : PDF
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Stay interviews prevent exit interviews! You can't afford to lose them. They're your stars and your solid citizens. You wonder if they're happy in your organization—and what might keep them there. To find out, you could: A. Conduct a survey—then try to guess who said what. B. Take note of their latest tattoos. Is your company logo among them? C. Ask, “What will keep you here?” The correct answer is C. It's the opening line of a great stay interview, and it could make the difference between keeping and losing your best people. Worried that your talented people will want things you can't deliver, like more money or a big promotion? Beverly Kaye and Sharon Jordan-Evans have a simple four-step process for dealing with that. Not sure how to get started? They provide dozens of suggested questions and icebreakers. Think you don't have time? They offer all kinds of creative time-saving options for where, when, and how you can do stay interviews.

Recognizing And Engaging Employees For Dummies

Author : Consumer Dummies
ISBN : 9781119067535
Genre : Business & Economics
File Size : 83. 26 MB
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Improve engagement, productivity, and motivation with effective employee recognition Recognizing and Engaging Employees for Dummies gives you the tools and information you need to improve morale, productivity, and personal achievement with a successful employee recognition program. Written by a world–leading authority in employee recognition, this book walks you step–by–step through the design and implementation process and describes the incentives that work, the behaviors to reward, and the mechanisms that must be in place for the program to be effective in the long term. You′ll learn how to pinpoint the places where engagement and recognition could improve the bottom line, and how to structure the reward for optimal balance between motivational, financial, and organizational effectiveness. With clear explanations and a fun, friendly style, this book is your quick and easy guide to boosting productivity, profit, and customer satisfaction. Most Americans who leave their jobs cite lack of recognition as the driving factor. When your employees feel appreciated, they stick around, work harder, achieve more, and drive your business onward and upward. This book shows you how to bring that dynamic to your workplace, with step–by–step guidance and helpful advice. Design successful recognition programs Create powerful incentives for employees Reduce turnover, improve engagement, and drive excellence Foster a happier and more productive workplace Happy employees are productive employees. They get results. They innovate. They are the force behind the advancement of industries. Effective employee recognition programs are self–sustaining motivational tools that keep the fire lit. If you′re ready to spark the flame, Recognizing and Engaging Employees for Dummies is the ideal guide for designing, implementing, and maintaining the program your employees have been waiting for.

The Stay Interview

Author : Richard P. Finnegan
ISBN : 9780814436509
Genre : Business & Economics
File Size : 39. 44 MB
Format : PDF, Mobi
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It's the worst sort of surprise: A valued and seemingly happy employee gives his notice. Can you do anything at this point? Probably not. Could you have anticipated the departure and tried to prevent it? Absolutely. That's where this book comes in. This practical guide introduces managers to a powerful new engagement and retention tool: the stay interview. Smart companies have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit. Written by the retention expert who pioneered the process, The Stay Interview shows managers how to: Prepare for the meeting Anticipate an employee's top issues Set realistic expectations from the start Respond to difficult questions Listen effectively and dig deeper Craft a detailed and effective stay plan complete with timeline Assess each employee's level of engagement, predict potential exits, and communicate results to upper management Complete with the five best questions to ask and sample scripts for different situations, The Stay Interview is the key to a more engaged . . . and much more productive team.

The Power Of Stay Interviews For Engagement And Retention

Author : Richard P. Finnegan
ISBN : 1586442341
Genre : Business & Economics
File Size : 79. 30 MB
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"Includes the Stay Interview Game"--Cover.

Nine Minutes On Monday The Quick And Easy Way To Go From Manager To Leader

Author : James Robbins
ISBN : 9780071801997
Genre : Business & Economics
File Size : 89. 44 MB
Format : PDF, Mobi
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The Globe & Mail's #1 Business Book of the Year! "ALL IN, ALL THE TIME" Low performance and high turnover is not the result of lazy, apathetic workers. It's not about decreasing budgets. And it's not about a terrible economy. It's about leadership that doesn't engage employees. In Nine Minutes on Monday, leadership guru James Robbins argues that employee engagement comes down to one thing: a constant dedication to meeting the universal needs that drive performance excellence. In today's chaotic, high-stakes business environment, it is easy to get distracted from leadership responsibilities by focusing on tasks at hand instead of on strategy. But when you neglect to keep your leadership priorities in front of you, everyone suffers--your staff, your organization and, in the end, you. Whether you lead a small team or an entire organization, you’ll discover the nine keys to raising productivity, boosting morale, and increasing employee engagement. Nine Minutes on Monday combines proven engagement drivers and principles of human motivation into a simple system of execution that will show immediate results. Inside you'll find: The "9 Minute" template for maintaining focus on your leadership priorities--no matter how busy you are Three key questions that will help you connect purpose to paycheck for your staff A four-step formula for addressing subpar performance and driving complacency from the workplace A simple coaching model for fast-track staff development Four reward/recognition tools that will leave your employees feeling valued and motivated The one simple activity that will forge deep bonds of trust between you and your employees Three key ingredients that will immediately increase the motivation level of any employee Being a great leader is never easy, but Robbins breaks it all down into essential components to reveal its fundamental simplicity. Nine Minutes on Monday is your road map to igniting purpose, passion, and engagement among your team members. Master and apply the tools and techniques inside, and your employees will be motivated, inspired, and equipped to bring their best to work each and every day. Quick and simple leadership lessons for boosting performance, morale, and engagement "James Robbins is a terrifi c observer, thinker, and storyteller. He also has marvelous insights about how leaders can help employees become more connected to their work setting. He weaves together personal stories with thoughtful leadership insights into a compelling book. If leaders will do the nine minutes he suggests each Monday morning, they will become what we have called ‘meaning makers' who deliver enormous value to their employees, customers, investors, and communities." -- Dave Ulrich, professor, Ross School of Business, University of Michigan; partner, The RBL Group; coauthor, The Why of Work "It really works! Robbins provides simple and practical tools to help all managers get on the road toward becoming great leaders. These nine easy-to-use principles are relevant to today's work environment and yet so often overlooked. Thank you for helping me to make a difference to my team." -- Sue Travis, HR Manager, Lowe's "Every manager in your workplace needs this book. Practical and easily doable ideas that will help turn your managers into truly inspiring leaders." -- Michael Kerr, "The Workplace Energizer" and author of Putting Humor to Work "Great easy read with lots of practical applications for leaders looking to improve their game and really make a difference in the lives of those they lead." -- Debbie Stein, CFO AltaGas

Trust Works

Author : Ken Blanchard
ISBN : 9780062205995
Genre : Business & Economics
File Size : 69. 9 MB
Format : PDF, ePub, Docs
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New York Times bestselling author and leadership expert Ken Blanchard’s popular TrustWorks! training program is now available in book form! Trust Works!: Four Keys to Building Lasting Relationships is an insightful guide designed to help people navigate one of the most complex issues that affects all areas of our lives: trust. In Trust Works!, Ken Blanchard, Cynthia Olmstead, and Martha Lawrence demonstrate how to get along better with those around us. In today’s polarized society, building trust—and sustaining it—has never been more important or seemingly elusive. Trust Works! provides a common language and essential skills that can replace dissension with peace and cooperation and help us all work together productively and in harmony. Learn how the apply the “ABCD trust” model to address the factors that lead to discord, including low morale, miscommunication, poor response to problems and issues, and dysfunctional leadership.

Exit Interviews

Author : William D. Hendricks
ISBN : 0802423183
Genre :
File Size : 88. 54 MB
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53,000 people leave churches every week and never come back. Curious, William Hendricks interviewed many of these people and discovered that a craving for spirituality leads many outside the established churches.

Pull Me Under

Author : Kelly Luce
ISBN : 9780374715090
Genre : Fiction
File Size : 62. 82 MB
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A searing debut novel from one of the most imaginative minds in fiction Kelly Luce's Pull Me Under tells the story of Rio Silvestri, who, when she was twelve years old, fatally stabbed a school bully. Rio, born Chizuru Akitani, is the Japanese American daughter of the revered violinist Hiro Akitani--a Living National Treasure in Japan and a man Rio hasn't spoken to since she left her home country for the United States (and a new identity) after her violent crime. Her father's death, along with a mysterious package that arrives on her doorstep in Boulder, Colorado, spurs her to return to Japan for the first time in twenty years. There she is forced to confront her past in ways she never imagined, pushing herself, her relationships with her husband and daughter, and her own sense of who she is to the brink. The novel's illuminating and palpably atmospheric descriptions of Japan and its culture, as well its elegantly dynamic structure, call to mind both Ruth Ozeki's A Tale for the Time Being and David Guterson's Snow Falling on Cedars. Pull Me Under is gripping, psychologically complex fiction--at the heart of which is an affecting exploration of home, self-acceptance, and the limits of forgiveness.

Handbook Of Technical Textiles

Author : A. Richard Horrocks
ISBN : 9781782424888
Genre : Technology & Engineering
File Size : 57. 32 MB
Format : PDF
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The first edition of Handbook of Technical Textiles has been an essential purchase for professionals and researchers in this area since its publication in 2000. With revised and updated coverage, including several new chapters, this revised two volume second edition reviews recent developments and new technologies across the field of technical textiles. Volume 2 – Technical Textile Applications offers an indispensable guide to established and developing areas in the use of technical textiles. The areas covered include textiles for personal protection and welfare, such as those designed for ballistic protection, personal thermal and fire protection, and medical applications; textiles for industrial, transport and engineering applications, including composite reinforcement and filtration; and the growing area of smart textiles. Comprehensive handbook for all aspects of technical textiles Provides updated, detailed coverage of processes, fabric structure, and applications Ideal resource for those interested in high-performance textiles, textile processes, textile processing, and textile applications Many of the original, recognized experts from the first edition update their respective chapters

Bridging The Soft Skills Gap

Author : Bruce Tulgan
ISBN : 9781119138167
Genre : Business & Economics
File Size : 57. 9 MB
Format : PDF, Kindle
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Solve the number one problem with today's young workforce—the soft skills gap The number one challenge with today's young talent is a problem hiding in plain sight: the ever-widening soft skills gap. Today's new, young workforce has so much to offer—new technical skills, new ideas, new perspective, new energy. Yet too many of them are held back because of their weak soft skills. Soft skills may be harder to define and measure than hard skills, but they are just as critical. People get hired because of their hard skills but get fired because of their soft skills. Setting a good example or simply telling young workers they need to improve isn't enough, nor is scolding them or pointing out their failings in an annual review. However you can teach the missing basics to today's young talent. Based on more than twenty years of research, Bruce Tulgan, renowned expert on the millennial workforce, offers concrete solutions to help managers teach the missing basics of professionalism, critical thinking, and followership—complete with ninety-two step-by-step lesson plans designed to be highly flexible and easy to use. Tulgan's research and proven approach has show that the key to teaching young people the missing soft skills lies in breaking down critical soft skills into their component parts, concentrating on one small component at a time, with the help of a teaching-style manager. Almost all of the exercises can be done in less than an hour within a team meeting or an extended one-on-one. The exercises are easily modified and customized and can be used as take-home exercises for any individual or group, to guide one-on-one discussions with direct-reports and in the classroom as written exercises or group discussions. Managers—and their young employees—will find themselves returning to their favorite exercises over and over again. One exercise at a time, managers will build up the most important soft skills of their new, young talent. These critical soft skills can make the difference between mediocre and good, between good and great, between great and one of a kind.

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