saving america 7 proven steps to make government deliver great results

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Saving America

Author : Mark Aesch
ISBN : 9781629561561
Genre : Political Science
File Size : 83. 30 MB
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National polling indicates that, for the first time in American history, people believe their children will not be as well off as they are. Even more alarming, is that many Americans believe the biggest problem facing our nation today is government itself. The public sector receives trillions of taxpayer dollars every year, and yet because of its inability to operate effectively, government fails to deliver the quality of service we are paying for. It is clear the American people are weary of paying Ritz Carlton-level taxes for Bates Motel-quality government. In Saving America, Mark Aesch tells us where government—at the local, state, and federal level—is falling short and offers a coherent, non-partisan, seven-step plan for rebuilding our nation’s public agencies. The book is not a political broadside nor is it theoretical; instead, it’s an inspirational and instructional framework that will help citizens, elected officials, and public administrators make American government great—and provide taxpayers with real value. The 7 Steps to Success will lead to measurable gains for organizations large and small, including school systems, municipal governments, entire states, and even the federal government itself, producing real results for taxpayers and consumers.

Saving America

Author : Mark Aesch
ISBN : 162956155X
File Size : 82. 4 MB
Format : PDF
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"In Saving America, Mark Aesch tells us where government - at the local, state, and federal level - is falling short and offers a coherent, non-partisan, Seven-Step plan for rebuilding our nation's public agencies"--

Driving Excellence

Author : Mark Aesch
ISBN : 9781401396466
Genre : Business & Economics
File Size : 90. 38 MB
Format : PDF, Kindle
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Driving Excellence tells the inspiring story of one man who, with no formal business training, turned an entire industry on its head. Mark Aesch proves that we really can run government like a business, and provide value to taxpayers and shareholders alike. When Aesch took over the Rochester Genesee Regional Transportation Authority in 2004, it was operating with a 27.7-million-dollar deficit, and was poised to raise fares, lay off employees, and slash service. Under Aesch's leadership, those deficits have been eradicated and replaced with multimillion-dollar surpluses; reliance on taxpayer subsidies has been reduced; demand for service has increased at rates three times the national average; and in an unprecedented move, the fare at the Authority's two largest subsidiaries were actually reduced. In Driving Excellence, Aesch shows readers how to create a culture built around selflessness rather than ego, and get employees invested in saving the company. In describing the transition from an ailing business to one that enjoys stunning success--lower fares, multi-million surpluses, and the highest ridership and customer satisfaction levels in twenty years--Aesch offers powerful principles that any organization can implement to achieve exceptional results.

Public Papers Of The Presidents Of The United States Barack Obama 2009

Author :
ISBN : 9780160880070
Genre : Biography & Autobiography
File Size : 21. 9 MB
Format : PDF
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Each Public Papers volume contains the papers and speeches of the President of the United States issued by the Office of the Press Secretary during the specified time period. The material is presented in chronological order, and the dates shown in the headings are the dates of the documents or events. In instances when the release date differs from the date of the document itself, that fact is shown in the text note. The appendixes in each Public Papers volume provide listings of a digest of the Presdient's daily schedule and meetings, when announced, and other items of general interest issed by the Officeof the Press Secretary; The President's nominations submitted to the Senate; A checklist of materials released by the Office of the Press Secretary that are not printed full-text in the book; and a table of Proclamations, Executive orders, and other Presidential documents released by the Office of the Press Secretary and published in the Federal Register.

Keeping The Republic

Author : Mitch Daniels
ISBN : 1595230963
Genre : Political Science
File Size : 43. 62 MB
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America's most respected governor from Indiana explains just how close America has come to losing the republic and how the country can restore it to greatness.

Communicating Risks And Benefits

Author : Baruch Fischhoff
ISBN : 0160901790
Genre : Health & Fitness
File Size : 61. 20 MB
Format : PDF
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Effective risk communication is essential to the well-being of any organization and those people who depend on it. Ineffective communication can cost lives, money and reputations. Communicating Risks and Benefits: An Evidence-Based User’s Guide provides the scientific foundations for effective communications. The book authoritatively summarizes the relevant research, draws out its implications for communication design, and provides practical ways to evaluate and improve communications for any decision involving risks and benefits. Topics include the communication of quantitative information and warnings, the roles of emotion and the news media, the effects of age and literacy, and tests of how well communications meet the organization’s goals. The guide will help users in any organization, with any budget, to make the science of their communications as sound as the science that they are communicating.

The Four Stages Of Highly Effective Crisis Management

Author : Jane Jordan-Meier
ISBN : 1439853746
Genre : Business & Economics
File Size : 22. 32 MB
Format : PDF, ePub, Docs
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From the Japanese tsunami and the Egyptian revolution to the Haitian earthquake and the Australian floods, social media has proven its power to unite, coalesce, support, champion, and save lives. Presenting cutting-edge media communication solutions, The Four Stages of Highly Effective Crisis Management explains how to choose the appropriate language and media outlet to properly convey your message during and after a crisis. Unveiling the secrets of how to manage the media in a crisis, the book examines how rapidly evolving social media and Web 2.0 technologies have changed the crisis management landscape. It illustrates the four distinct stages of media reporting during a crisis and details the information that must be provided. The author provides readers with a wealth of helpful tips and tools—including guidelines, checklists, and case studies that illustrate best practices in crisis media management. Divided into five sections, the book: Examines how the kingdom of news has changed and considers the new hybrid model that is emerging Identifies the four distinct stages in which both old and new media report a crisis Addresses the use of spokespeople according to the four stages, as well as when to use the chief executive officer Discusses media interviews, including how to handle news conferences, bloggers, and the importance of media training Considers the communication aspects of crisis management—including how to harness the power of Facebook, Twitter, YouTube, Digg, Wikipedia, Flickr, and social media releases The book’s resource-rich appendices include a checklist for briefing a spokesperson, sample media release, a step-by-step flowchart for creating a crisis communication plan, and social media policy guidelines. Complete with a detailed guide on what tools to use and when to use them, this book provides the techniques and understanding required to communicate effectively and avoid any potential bad press and embarrassment that could result from information mismanagement. Jane Jordan-Meier was interviewed about leadership in a crisis and the stages of a crisis in the wake of the Murdoch phone-hacking scandal. She also discusses crisis management planning in The Sydney Morning Herald and in Daily Ovation. She was interviewed in August 2011 by Globe and Mail. Discover more about the book, including a video of the author explaining how to turn media questions into gold and visit for a series of recent interviews. Jane Jordan-Meier appeared in a video interview with Crisis Manager Melissa Agnes on July 3, 2012.

Building A Better Delivery System

Author : Committee on Engineering and the Health Care System
ISBN : 9780309096430
Genre : Medical
File Size : 50. 53 MB
Format : PDF, Docs
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In a joint effort between the National Academy of Engineering and the Institute of Medicine, this books attempts to bridge the knowledge/awareness divide separating health care professionals from their potential partners in systems engineering and related disciplines. The goal of this partnership is to transform the U.S. health care sector from an underperforming conglomerate of independent entities (individual practitioners, small group practices, clinics, hospitals, pharmacies, community health centers et. al.) into a high performance "system" in which every participating unit recognizes its dependence and influence on every other unit. By providing both a framework and action plan for a systems approach to health care delivery based on a partnership between engineers and health care professionals, Building a Better Delivery System describes opportunities and challenges to harness the power of systems-engineering tools, information technologies and complementary knowledge in social sciences, cognitive sciences and business/management to advance the U.S. health care system.

Low Back Disorders

Author : Stuart McGill
ISBN : 0736066926
Genre : Health & Fitness
File Size : 72. 90 MB
Format : PDF, Mobi
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Provides readers with the research information on low back involvement and shows readers how to interpret the data for clinical applications. This book also includes information on dealing with overly 'stiff' spines. It shows readers how to improve the development of appropriate patient activities for functional gain.

Managing Government Employees

Author : Stewart Liff
ISBN : 0814429939
Genre : Political Science
File Size : 47. 45 MB
Format : PDF, Mobi
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Managing government employees presents unique challenges. Government managers may feel that stringent and convoluted regulations mean they "can't do that" Some others may use that perception as a crutch. But the truth for all of them is, yes, they can "do that" -- and they'd better. "That" means managing employees as proactively and decisively as their corporate counterparts, and holding their staffs, teams, and departments accountable for productivity and results. "Managing Government Employees" offers dozens of techniques for meeting the challenges and stressful situations supervisers face on a daily basis. For managers frustrated by government bureaucracy, this book lets them know they have more power than they may think.

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